***This is an auto-generated response designed to let you know that we
have received your report, which will be investigated personally by one
of our Support Representatives within 24 hours. Your report is important
to us and we will treat it accordingly. You will receive no further
contact from MSN about this report, unless we need further information
to complete our investigation, or extenuating circumstances apply. ***

To receive help with your password or signing into your account visit
the .Net Passport Member Services page at
http://memberservices.passport.net/memberservice.srf or for help with
other products and services please visit: http://support.msn.com

Unsolicited e-mail (or spam) is an issue challenging all ISPs and
web-based e-mail services. We want you to know that MSN Hotmail does not
sell its membership lists, or give permission to anyone who wishes to
send unsolicited e-mails. MSN Hotmail does not monitor or review e-mail
messages that are sent to MSN Hotmail customers, but we do provide
filtering systems which can be used by account holders to help them
control the messages delivered to their Inbox. 

It's common for unsolicited e-mail to contain a forged address on the
"From:" line. This means that, while an unsolicited e-mail may appear to
have been sent from an MSN Hotmail account, it can just as easily have
been sent from another domain. The only way to determine the original
source is by investigating the e-mail header. If the message did
originate from an MSN Hotmail account, we will take immediate and
appropriate action. 

In order for us to take action on your issue you please ensure that you
sent us the full header that included the X-Originating-IP and
X-Originating-Email of the MSN Hotmail account you are reporting. If you
exposed the full header and it does not contain an X-originating-IP and
X-Originating-Email, it means the message has been forged, which means
it is not from a legitimate account and we unfortunately will be unable
to take action. Additionally if the original message you sent us did not
have the full headers exposed and it does contain the X-Originating-IP
and X-Originating-Email please resubmit your request.

For instructions on how to expose full headers, report SPAM or Abuse to
MSN or MSN Hotmail please visit:
http://support.msn.com/solutionarticle.aspx?pk=msncom&aid=7788 or
http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.asp?&_lang=EN&country=US
and refer to the sections on "Report Junk E-Mail to MSN Hotmail" and
"Report e-mail abuse to MSN Hotmail".

In addition to the actions we're going to take, if the message is not
from a Hotmail customer you should contact the sender's ISP. By looking
at the domain (this is the part after the "@" sign in an email address
or the last part of the server name in a URL) you will be able to find
the information you need to report the incident. For example, the email
address falseaddress001@ falseaddress.com has a domain of
"falseaddress.com." 
Once you know the domain, email the entire message (including full
headers) to "abuse@" that domain name and explain your situation.

If you suspect a crime is being committed, you should report it directly
to your local police authorities. MSN Hotmail can only require its users
to conform to its Terms of Use and Subscription Agreement
(http://privacy.msn.com/tou/). MSN reports all cases of suspected child
pornography to the proper authorities. 
Please do not respond to this e-mail, as any messages sent to this
address by using the "Reply" button will not receive a response. We
appreciate your understanding that due to our privacy policy, we will
not report back to you about any action taken against MSN Hotmail users.
However, we want to assure you that we will take appropriate action
against MSN Hotmail users who have violated the MSN Hotmail Terms of
Use. 

To learn how to help keep children safe online go to "A Parent's Guide
to Online Safety" at http://onlinesafetyguide.msn.com 

Thank you for reporting your issue to MSN Hotmail E-Mail Abuse Support!

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